Once your payment is successfully completed, access to the digital product will be delivered automatically to the email address you provided during checkout.

Delivery is fulfilled via a secure link or account activation through our online course platform (Memberspot). In most cases, access is granted within a few minutes.

If you do not receive your access information within 30 minutes of purchase, please check your spam or promotions folder. If you still cannot find it, contact us at info@frd-ecommerce.com and we’ll assist you promptly.

There is no physical delivery. All products are provided digitally only.

Due to the nature of digital content and the immediate access granted after purchase, we do not offer returns or refunds once access has been delivered.

By completing the purchase, the customer agrees that:

The product is a non-refundable digital good.

The right of withdrawal is waived once access is provided.

This policy is in line with international e-commerce standards for digital products.

If you experience technical issues or believe there has been an error with your order, please contact our support team at info@frd-ecommerce.com. We’re here to help.